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Tetra Native Bee Honey

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      • About Us
      • About Stingless Bees
      • Native Bee Blog
      • Wholesale Enquiry
      • Research Articles
      • Native Bee Hives
      • Pollination Service
      • Native Bee Rescue
      • Native Bee Videos
      • Return Policy
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Tetra Native Bee Honey

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Signed in as:

filler@godaddy.com

  • Home
  • Shop
  • Honey
  • Propolis
  • Merchandise
  • Explore
    • About Us
    • About Stingless Bees
    • Native Bee Blog
    • Wholesale Enquiry
    • Research Articles
    • Native Bee Hives
    • Pollination Service
    • Native Bee Rescue
    • Native Bee Videos
    • Return Policy

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Return and Refund Policy

Tetra Native Bees strives to offer a 5 star product and service to all of our customers. We offer a 100% money back guarantee on all of our products providing the following conditions are met. 


  • The product must be returned within 30 days of purchase
  • No returns accepted for orders placed outside of Australia
  • An online return form (found below) must be completed 
  • Customers not satisfied with the quality of the product may return the product for a full refund given the product is unopened and in its original packaging
  • Customers must cover the cost of return postage
  • In the instance of the incorrect product being sent return postage will be covered by Tetra Native bees
  • Valid reason for return must be given (e.g. damaged, wrong product or dissatisfaction)
  • Products damaged during shipping must be accompanied by photo evidence showing damage
  • In the case of goods damaged during shipping a replacement will be offered first
  • Refunds will be issued in a timely manner by the method and bank account of payment

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Tetra Native Bee Honey

Burpengary East, Queensland, Australia

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  • About Stingless Bees

Tetra Native Bees

Located Burpengary East, QLD 4505

Copyright © 2025 Tetra Native Bee Honey - All Rights Reserved.

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