Currently Out of Stock! Back in Stock Mid May!
Return and Refund Policy
Tetra Native Bees strives to offer a 5 star product and service to all of our customers. We offer a 100% money back guarantee on all of our products providing the following conditions are met.
- The product must be returned within 30 days of purchase
- No returns accepted for orders placed outside of Australia
- An online return form (found below) must be completed
- Customers not satisfied with the quality of the product may return the product for a full refund given the product is unopened and in its original packaging
- Customers must cover the cost of return postage
- In the instance of the incorrect product being sent return postage will be covered by Tetra Native bees
- Valid reason for return must be given (e.g. damaged, wrong product or dissatisfaction)
- Products damaged during shipping must be accompanied by photo evidence showing damage
- In the case of goods damaged during shipping a replacement will be offered first
- Refunds will be issued in a timely manner by the method and bank account of payment
Not Happy With Your Purchase?
Tetra Native Bee Honey
Burpengary East, Queensland, Australia
Tetra Native Bees
Located Burpengary East, QLD 4505
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